Our Platform Technology

Authorization / Authentication

For managed access to WellRyde mobile applications and dispatch portal.

Networked

WellRyde is built on a multi-tenant architecture which supports business partnerships and visibility.

Data Security

Data encryption at rest and in transit both in WellRyde’s mobile applications and dispatch portal. A necessity for HIPAA compliance. All data is stored in data centers across US.

Event-Based Architecture

Each update creates an event in WellRyde. Events are tied to actions such as send an email or text message, generate a push notification to a mobile application or call an API.

Configurable Workflow

Settings based on data driven to present users the user experience they need to perform their work.

RESTful APIs/Integration Framework

Supports all core business objects from trips, to driver and riders, vehicles, reason codes and trip update events.

Cloud-Based

We leverage the latest SaaS technologies to easily manage scale both horizontally and vertically.

Mobility

Robust communication framework between WellRyde’s dispatch portal and Android and iOS mobile applications.

Embedded DevOps

Active upgrade and new feature introductions with little to no downtime.